Frequently Asked Questions
Have questions? We have answers!
Choosing the right senior living community for a loved one often comes with many questions, so we’ve gathered the most common ones families ask us just for you. If you can’t find the question you’re looking for, we’re happy to assist!
General
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Memory Care
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Family involvement
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Making the decision
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Assisted Living
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This is the typical length of a question?
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Health, wellness & daily life
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Financial questions
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This is the typical length of a question?
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This is the typical length of a question?
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This is the typical length of a question?
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What kinds of care does Magnolias of Santee provide?
We offer both Assisted Living and secure Memory Care, so your loved one can settle into the right kind of support now, and stay part of our family if their needs ever grow.
How does pricing work, and will it keep changing as needs change?
We know cost is one of the first worries on every family’s mind, so we keep it simple: one flat monthly fee, not a shifting scale of add-on charges. We’ll walk you through exactly what’s included after we get to know your loved one a little.
I think we're ready to see the community in person, how do we set that up?
Just call Randal Hiers at 803-596-1895. He’d be glad to answer your questions and find a time that works for a visit, no pressure at all.
How do we know whether Assisted Living or Memory Care is the better fit?
That’s exactly the kind of question we want to sit down and talk through with you. Assisted Living supports residents who want a hand with daily routines while keeping their independence. Memory Care offers a secure, gently structured environment for residents living with Alzheimer’s or another form of dementia.
What's mealtime like, and can you accommodate my loved one's diet?
Meals here are meant to feel like home; three homestyle meals a day plus snacks, planned seasonally, with special diets accommodated with care. Families are always welcome to join for a private meal or a celebration.
Will my loved one actually have things to look forward to during the day?
We believe so, and we work hard at it! Bingo, nail care afternoons, movie time, outings, family events, and chapel gatherings, with activities shaped around what Assisted Living and Memory Care residents each enjoy most.
Can you help with getting to appointments or running errands?
Yes! Transportation is available for planned appointments and outings, and our team will help arrange the details so it’s one less thing for your family to manage.
Are we welcome to visit often, and are there set hours?
Please do; staying close to family means everything to our residents. Visiting hours are currently 9:00 a.m. to 6:00 p.m., and we’re always happy to make room for a special occasion outside that window.
How will we know it's really time to make this move?
It’s one of the hardest questions a family can sit with, and there’s rarely a single clear sign. Many families tell us they wish they’d made the move a little sooner, not later, because the extra time together, without the worry, ends up mattering more than they expected. We’re glad to talk it through with you, gently and honestly, whenever you’re ready.
What happens if my loved one needs more support down the road?
You won’t have to start over or search for somewhere new. Our team stays close to each resident’s changing needs and adjusts their care plan in place, coordinating with home health, hospice, or a move to Memory Care if the time comes, always with your family part of that conversation.
here when you need us
We’re here to guide you every step of the way.
Whether you are beginning your research, comparing care options, or looking for support after a recent change, our team is here to answer your questions and help you understand what life at Magnolias of Santee could look like.
Schedule a personal visit to meet our team, explore the community, and talk openly about your loved one’s needs.